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Privacy Policy

Your privacy is of the highest concern to us at the Bureau of the Fiscal Service. To help guard your privacy, our site uses data encryption - the Secure Sockets Layer (SSL) protocol - to protect sensitive Web pages. If a Web page has an address that begins with "https://" rather than "http://" then it uses encryption.

Privacy Impact Assessments

Privacy Impact Assessments (PIAs) are performed on computer systems and applications in order to evaluate any risks these systems may pose to personally identifiable information. To view a PIA and/or to print one using your browser, go to our Privacy Impact Assessments page.

1. What personal information might we ask for and why?

Generally, you need not provide any personal information in order to access this website. To assist you, we will ask for personal information to enable us to issue securities, process transactions, make payments, identify owners and their accounts, and provide required reports to the Internal Revenue Service (IRS). This information may include:

  • your name, address, phone number, email address (so that we may contact you about your requests or concerns)
  • Social Security Number (taxpayer identification number)
  • driver's license or state ID and expiration date
  • bank routing number and account number

We may also ask that you provide us information on your securities, such as bond serial numbers. This information will enable us to give you access to your confidential information and to send you e-mail communications when appropriate.

2. What personal information do we collect from children?

We respect the privacy of children and do not collect more personal information than reasonably necessary to enable them to participate in the activities we offer on the kids' portion of our website. In compliance with the Children's Online Privacy Protection Act, we take the following steps to protect children's privacy:

We collect only enough personally identifiable information to allow an e-mail to be sent if they have questions or comments. We use the information only to respond to a specific request for information. We advise children under the age of 13 to check with their parents before sending e-mails. Please note that parents may consent to the above collection and use without necessarily consenting to the disclosure of personal information to third parties.

We do not have any agreements with outside organizations to collect personal information on our site. We do not share any child's personal information with anyone other than those who provide support for the internal operations of the website or our agents (e.g., contractors who provide fulfillment services or technical support to our websites). All third parties with whom we do share information have agreed to maintain the security and integrity of personal information.

Parents can inquire about what information we have collected from their children online, prevent the further use or maintenance of such information or direct the Bureau to delete their children's personal information. This can be done by:

  • calling us at (202) 504-3500;
  • sending us an email via our Contact Us page; or
  • writing to us at:
    Bureau of the Fiscal Service
    799 9th Street, NW
    Washington, DC 20239

3. Do we gather information automatically or use "cookies" when you visit our site?

All visitors and account holders that access our site should be aware that, for site security purposes and to help us improve our site, we use software that can monitor network traffic and identify unauthorized attempts to cause damage or upload or change information. As on most websites, when a page is requested, we can obtain some information about the request, such as the type of browser used and the last site visited by the browser. We use this information for statistical purposes and to make our site more useful to visitors. We make no attempt to identify individual users or their usage habits except in cases of authorized investigations by law enforcement agencies.

Some parts of our site use "session cookies", which are very small files placed on your hard drive by a website. These cookies are necessary to streamline navigation and, in some cases, to help you complete a form without entering the same information more than once. Session cookies are automatically erased when you close your browser.

4. What is our legal authority to ask for personal information?

We have statutory authority to ask for personal information as follows:

  • 31 U.S.C. chapter 31 authorizes the Secretary of the Treasury (delegated to the Bureau of the Fiscal Service) to perform necessary functions to sell Treasury securities.
  • 44 U.S.C. § 3101 lets us maintain records containing personal information to provide a record of our securities programs in order to protect the legal and financial rights of the government and the investor.
  • 26 U.S.C. § 6109 requires us to ask for your Social Security Number and to include it on reports we must send to the IRS.
  • 31 U.S.C. § 7701 lets us ask for your personal information in order to report and collect amounts owed to the United States.

Furnishing personal information is voluntary; however, without the information we may be unable to act upon your requests to purchase or redeem Treasury securities.

5. To whom do we release your personal information?

We can disclose information only as authorized under the Privacy Act of 1974, 5 U.S.C. § 552a. Fiscal Service's Privacy Act systems of records notices are published in the Federal Register. Systems of records notices can be found at 76 Fed. Reg. 51128 (PDF) and 70 Fed. Reg. 31559 (PDF).

6. Will we send you non-business information?

We will not use your personal information to send you non-business messages.

7. Who can access my personal information collected from e-mails and online forms?

When you contact us electronically, either by e-mail or by filling out an online form, we only share personal information with authorized individuals as follows: We do not have agreements with any non-governmental organization to collect personal information from our website.

Personal information provided to us at this website and through our E-Commerce applications will only be shared with authorized individuals within our organization and contractors who support our websites. For example, we may refer your questions to the program office qualified to provide the most complete answers. Various people or departments may review the information you provide so that we may serve you better.

8. How long will it take to complete our online forms?

We estimate that it should take you no more than 30 minutes to fill out any form on this site. This includes the time it will take to read any instructions, gather the necessary facts and fill out the form. An agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it contains a currently valid Office of Management and Budget (OMB) control number. If you have comments or suggestions regarding the above estimate or ways to simplify any of the forms used on this site, please send your comments or suggestions to the Bureau of the Fiscal Service, Forms Management Officer, Parkersburg, WV 26106-1328, and the Office of Management and Budget, Paperwork Reduction Project 1535, Washington, DC 20503.

9. Can I safely send personal information across the Internet?

When submitting information electronically, especially personal information, use the Bureau of the Fiscal Service's secure online forms, at our Contact Us page or within our applications. The Bureau of the Fiscal Service uses Secure Socket Layer (SSL) encryption to protect the transmission of information that you submit to us through our secure online forms. Fiscal Service also uses 128-bit encryption technology to protect the information that you transmit via the Internet, through our secure online forms. All information that you provide to us is stored securely on our servers. Personal information that we send you in return email will be masked. For example, a social security number will be written as xxx-xx-6789.

10. What happens if I include personal identifying information in email I send to you?

E-mail is not normally secured by encryption nor protected by confidentiality. You should not send personal information by e-mail. If you send us personal identifying information using e-mail, we will only use this information to respond to your request or question. If necessary, we may also forward your e-mail to those who manage our websites or other federal agencies that help us to provide you with a complete response. You must decide if you want to assume the risk that an unauthorized person may learn your e-mail address or other information you may provide as it's transmitted. Once we receive your e-mail, your information is secured.

11. How is information monitored on TreasuryDirect?

The Bureau of the Fiscal Service information systems may be protected by EINSTEIN cybersecurity capabilities, under the operational control of the U.S. Department of Homeland Security's United States Computer Emergency Readiness Team (US-CERT).

Electronic communications with the Bureau of the Fiscal Service may be scanned by government-owned or contractor equipment to look for network traffic indicating known or suspected malicious cyber activity, including malicious content or communications.

Electronic communications within the Bureau of the Fiscal Service will be collected or retained by US-CERT only if they are associated with known or suspected cyber threats. US-CERT will use the information collected through EINSTEIN to analyze the known or suspected cyber threat and help the Bureau of the Fiscal Service and other agencies respond and better protect their computers and networks.

For additional information about EINSTEIN capabilities, please see the EINSTEIN program-related Privacy Impact Assessments available on the DHS Cybersecurity Privacy website along with other information about the federal government's cybersecurity activities.

12. How do I Make a Privacy Request?

For information and instructions on how to make a request for notification of or access to records go to the link below:

How to Write a Privacy Act Request